Terms and agreements

The PASYFO system consists of the PASYFO app and the pasyfo.eu website. The products were developed on the initiative of a group of researchers from Vilnius University, University of Latvia, Finnish Meteorological Institute and the Austrian Pollen Information Service. PASYFO was created as the use case of the Copernicus Atmosphere Monitoring Service (CAMS) for Lithuania and Latvia. Products extended Europe wide within European Commission funded innovation project "AI-augmented ecosystem for Earth Observation data accessibility with Extended reality User Interfaces for Service and data exploitation (EO4EU)

General Terms of Use and Data Privacy Statement for our services pasyfo.eu and PASYFO app

Insofar as personal designations are mentioned below in the male form only, they shall refer to men and women alike. We give no access to personal, anonymised or other data sets and shall not pass them on to third parties. The information contained shall in no way replace professional consultations or treatments by trained and recognised physicians. We request all users with health problems to consult a physician. If you have any questions concerning your health, we advise to consult a physician you can trust instead of starting, changing or discontinuing treatments on your own. The contents of the pollen diary and other of our projects cannot and shall not be used to make your own diagnosis or to select, apply or discontinue treatments. The PASYFO system may be funded by pharmaceutical or other companies, but this does not entail any entitlement to data generated within said services.

Scope of application

All offers, services, and/or deliveries whatsoever (referred to as "services") we are providing at the Internet portal under the domain pasyfo.eu, including the PASYFO app, shall be delivered exclusively based on these General Terms of Use and the Data Privacy Statement (jointly referred to as "GTU") as amended. By accepting and/or using the services, the user consents to said GTU.

Services

We provide all services in accordance with the existing technical, economic, operating and organisational options available. Therefore, we shall not be liable for any interruption, disturbance, delay, deletion, erroneous transmission, or memory failure associated with the use of services and/or communication with the user.

The user understands that the services offered may also be provided by using third-party network operators. Therefore, the availability of services depends on the technical provision of outside network services. We assume no obligation to keep the services offered free from interruptions and available at any time on the Internet. The user is aware that we have no influence on the availability of internet access, transmission rate and availability of network connections and accesses.

We are entitled to interrupt the services for internal reasons, such as for maintenance and service purposes, for an appropriate period of time. Temporary restrictions in the provision of the services may occur, in particular, on grounds of force majeure, strike, lockout and administrative orders as well as technical modifications of the facilities or other measures required for proper or improved operation (such as maintenance works, repairs etc.), from which the user shall not have the right to derive any claim.

Users are entitled to use our services at their own risk and cost and herewith agree to use the services in compliance with legal provisions and, in particular, refrain from any misuse of the services. Insofar as the services are provided free of charge, we reserve the right to provide them against payment at any time, following prior notification. In no event shall a claim for provision of free-of-charge services exist. Using the services shall not create a contractual relationship nor, in particular, a consultancy agreement. For this reason, contractual or quasi-contractual claims against us shall not apply.

Data privacy statement

In case of registration, we collect and process the user's following personal data: sex, age group, month of birth, e-mail address, location and data on symptoms and discomforts, for the purpose of providing access to services and using services. By registering and providing the personal data specified you agree to our processing the data for the purposes specified. Any and all data entered by the user on " pasyfo.eu " and/or the complaints monitor in the apps are evaluated statistically and anonymised and used for scientific purposes and for improving the services.

Users benefit from indicating their location, which is necessary for using certain services to allocate the relevant regions and the prevailing conditions on-site to the user. This is the only way to provide meaningful and targeted information. However, the user may choose between indicating a zip code or mobile localisation. Indication of location is used exclusively for statistical evaluations and anonymised for scientific questions.

We do not provide your personal data to third parties. We exercise utmost care in protecting personal data and information provided by the user from unauthorised third-party access. We shall take all reasonable measures to safeguard privacy of personal data

Use of our mobile services

In addition to our online services, we provide mobile apps to download on your mobile device. When downloading the app, the information required for that purpose is transmitted to the respective app store (such as Google Play, Apple Store), i.e., in particular, username, e-mail address and customer number of your account, time of download, payment information, if any, and the individual device identification number. However, we have no influence on and are not responsible for such data collection. The app collects and processes the unique number of the end user device (IMEI = International Mobile Equipment Identity) to enable the app functions.

By using the services you agree to our processing them for the purposes specified. The aim of data processing is to improve the services and support pollen allergy sufferers. This is why users make a valuable contribution to research when providing their data and should be aware of that.

Links

Integration of a website provided or operated by a third party into the internet portal we are operating shall not constitute any recommendation or guarantee relating to the services offered or contained on this site, particularly regarding information or any goods or services that may be offered there. If our links refer to websites not operated by us, this shall be considered as a service to users only to give them access to such websites. However, we assume no guarantee and/or liability whatsoever for the contents of such websites.

Rights of use and exploitation

Our aim is to respect, in all publications, copyrights in the graphs, sound documents, video sequences, and texts and to use graphics, sound documents, video sequences, and texts we have prepared ourselves or to fall back on license-free graphics, sound documents, video sequences, and texts.

All trademarks and brands referred to within the services and which may be protected by third parties are subject, without limitation, to the provisions of the applicable trademark right and the ownership rights of the respective registered owner. The mere mention alone does not permit the conclusion that the trademark is not protected by third-party rights. All services offered by us, in particular information, data, texts, images, graphics, etc. provided, may be used exclusively for private, non-commercial purposes, and we reserve the right to revoke the rights granted at any time. Commercial use of our services of any type whatsoever is prohibited.